"Since the pandemic struck, the in-person components of traditional diplomacy--meetings, handshakes, receptions--have all been parked, while ambassadors and diplomats like myself have had to make a swift transition to digital platforms to keep running our embassies, reaching out to interlocutors and doing whatever it takes to strengthen important bilateral relationships in a time of crisis.

While I continue to believe there is no substitute for in person face-to-face meetings, thanks to technology, diplomacy has become a little more accessible outside of major cities while also allowing us to engage broader audiences on a host of critical issues."

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